Shipping policy

Thank you for shopping with MOLLYMIRELLE.

We are committed to providing a smooth and reliable shipping experience. Please review the information below before placing your order.

Order Processing

All orders require processing time before shipment.

Orders are typically processed within 1–3 business days after payment has been successfully confirmed.

Orders are processed Monday through Friday, excluding weekends and public holidays.

During new collection launches, promotional events, holidays, or periods of high order volume, processing times may take slightly longer.

Once your order has been shipped, you will receive a shipping confirmation email with your tracking information.

United States Shipping

Shipping Method Order Total Shipping Fee
Standard Shipping $0.00 – $49.99 $10.00
Free Standard Shipping $50.00+ FREE
Expedited Shipping $0.00 – $99.99 $18.00
Free Expedited Shipping $100.00+ FREE

Shipping costs will be automatically calculated during checkout.

Tracking Your Order

Once your package has been shipped, a tracking number will be sent to the email address provided at checkout.

Please allow up to 48 hours for tracking information to update after the carrier receives your package.

If your tracking information has not updated, please allow additional time for carrier processing before contacting us.

Shipping Address

Please carefully review your shipping address before completing your order.

Customers are responsible for providing accurate and complete shipping information.

If an incorrect address is provided, additional shipping fees may apply for address correction or reshipment.

Once an order has entered processing, we cannot guarantee that address changes can be made.

Multiple Packages

Some orders may be shipped in multiple packages depending on product availability and fulfillment arrangements.

If your order is shipped separately, you will receive individual tracking information for each package.

Shipping Delays

While we work hard to ensure your order arrives as expected, shipping delays may occasionally occur due to circumstances outside of our control, including:

  • Carrier delays
  • Severe weather conditions
  • Public holidays
  • Transportation interruptions
  • High shipping volumes
  • Other unexpected logistics issues

MOLLYMIRELLE is not responsible for delays caused by shipping carriers or circumstances beyond our control.

Lost, Damaged, or Stolen Packages

If your package is marked as delivered but you cannot locate it, please:

  • Check your delivery location carefully
  • Contact your local carrier for additional information
  • Verify that your shipping address is correct

If your package arrives damaged or items are missing, please contact our Customer Support Team as soon as possible.

Please provide:

  • Order Number
  • Full Name
  • Photos of the package (if applicable)
  • Photos of the damaged item(s)
  • Description of the issue

Our team will review your request and assist with the next steps.

International Shipping

International shipping availability and rates are calculated during checkout.

Customers are responsible for any customs duties, import taxes, VAT, or other fees required by their local government.

These charges are not included in the order total or shipping fees.

Contact Us

If you have any questions regarding your order or shipping information, please contact us.

Email:
shop@mollymirelle.com

Business Information

MOLLYMIRELLE

905 E 88th St
Los Angeles, CA 90002
United States

Business Correspondence Only – Not a Return Address